HostPapa hosts over 500,000 websites on their data centers in the US and Canada. That’s impressive considering that they suck at the services and the customer support.
My nightmare with hostpapa started 2 years ago when I switched from Bluehost.
One potential explanation for this is their horrible customer support team who is not technical at all. They are incompetent and very rude. They say one thing before you sign up with them and after you discover that the futures that they offer, are called “Fair Usage”. Nothing with them is unlimited.
I am not the only one. An important thing to note is that clients complain of long wait times for return emails and trouble tickets. Waits can be as long as 48-72 hours. That’s a long time to have your website down and is a huge source of frustration.
Like many other web hosting companies, HostPapa offers a 30-day money-back guarantee, but even that is a little misleading. You can easily cancel your subscription online, and they’ll refund your money. This refund doesn’t include what you paid for in domain names, privacy, setup fees, mobile fees, or other add-on features.
Here is some of the Con’s (I honestly cant think of anything pro)
- Expensive Renewal Fees
- Customer Support is Slow
- Loading speeds are slower than average
- To get the lowest pricing you must sign up for a lengthy hosting package
- Backups not included on shared plan
- High-priced add-ons at checkout
How would you rate Hostpapa?